"The hall and the field don't run on the same clock."
Dispatch goes out before 6. Class starts at 5. Your network has to be invisible at every hour, in every building.
Industries → Trade Unions & Apprenticeship
Built for the trades.
From the hall to the training center to the trust fund — we keep the technology that runs your Local quiet, secure, and ready for the next class.
We answer.
A real person. Not a ticket bot.
We protect.
Member data, trust funds, dispatch — locked down.
We teach.
Your apprentices walk out tech-fluent.
— The Truth About Locals
Locals aren't businesses. We don't treat you like one.
"You have more sites than your IT budget suggests."
Hall. Training center. Annex. Sometimes a satellite Local. We build one secure backbone across all of them.
"Trust fund data isn't IT — until it is."
Member PII, healthcare elections, pension records. The day something goes wrong, it's the biggest problem in the building. We make sure that day doesn't come.
— Who We Serve
Plumbers. Pipefitters. Operators. Electricians. And the people who teach them.
Locals & Halls
Dispatch systems. Member portals. Phones that work when the call comes in. Secure access for officers and staff.
JATCs & Training Centers
Classroom tech. Canvas LMS. Lab and shop networks. Apprentice device programs. Audio/visual that doesn't fail at 5:01.
Trust Funds & Benefit Offices
HIPAA-grade controls on member data. Pension system integrations. Auditor-ready posture.
— Our Five Services, In Your Language
Five services. One team. Built around the union calendar.
Managed IT & Helpdesk
"A real person picks up — and they know you're a Local, not a law firm."
On-site and remote support for halls, training centers, admin staff.
Security & Compliance
"We protect member data like our pension depends on it."
Multi-site monitoring, MFA across officers and staff, trust fund-ready posture.
Infrastructure & Cloud
"Networks that hold up at the hall, the shop, and the classroom."
Multi-site Wi-Fi, Microsoft 365, phones, backup, room AV.
Strategic Advisory (vCIO)
"We sit at the table during budget season."
Roadmaps aligned with your fiscal year and board cycle.
AI & Vendor Advisory
"We tell you which software is worth your dues money."
Honest evaluation of LMS, dispatch, membership, accounting. No kickbacks. Ever.
— The Education Difference
A training center is only as strong as the technology behind it.
Apprenticeship is the heart of the trades. It's also the most technology-dependent part of the Local — labs, classrooms, video, simulation, LMS, devices, testing. Most IT companies don't understand what that means. We do.
For instructors:
- Canvas LMS deployment and admin support
- Classroom and lab Wi-Fi built for 40 simultaneous devices
- A/V systems that don't need a tech call
- Secure exam delivery and proctoring infrastructure
For apprentices:
- Device programs and provisioning
- Microsoft 365 accounts that follow them through the program
- Training on the tools they'll use in the field
- A helpdesk that talks like a person
"If you're standing up a new program — or fixing one that's been duct-taped together — let's talk."
— Results
Quiet wins. Real outcomes.
Before Kilik, our training center IT was three different vendors and a board member who knew Wi-Fi. Now it's one phone number and the apprentices stopped complaining. That's the win.
12
Locals served across the western US
3,200+
apprentices supported through training IT
< 4 hours
average ticket response
Let's talk Local-to-Local.
Thirty minutes. No commitment. We'll listen to what's working, what isn't, and tell you straight whether we're the right fit.
talk@kilik.net · 415-523-1400